Support Is Only Ever A Click Away
We aim to provide easy access to support for our clients. Rest assured, support is unlimited and our team is ready for any questions or queries you may have.
Setting up Quick Support with TeamViewer for remote assistance is very quick and simple. First you download and run a free version of "Quick Support" on your Windows or Apple computer (or mobile device). Then, TeamViewer will automatically give you an encrypted ID and password when it begins to run. Getting this going on your device only requires access to the internet and a minute to be up and running.
Supporting our clients with TeamViewer means we can screen share and solve any issues you may have with ease!
If you prefer to use another system, Join.Me is a free screen sharing, online meetings and team collaboration. It is quick and easy to get running and simple to use. Also, there is no registration required. It is a great tool for when you require assistance on a floor plan or Visio update. Simply jump onto the Join.Me website and send us a link to join and view your screen.